Legal + privacy
Privacy Policy
This policy explains how TiantaiTech handles information submitted through this website and our business communication channels.
Information we collect
We may collect your name, company, country or region, email address, telephone or WhatsApp number, product interests, project requirements, uploaded business documents and technical information you choose to provide.
How we use information
We use submitted information to answer inquiries, prepare quotations, evaluate product compatibility, coordinate OEM or ODM requests, provide order service, prevent abuse and improve our website and business processes.
Legal basis and international communication
We process business inquiry information to respond to your request, take steps before entering a contract, perform a contract or pursue legitimate business interests. Information may be handled by relevant TiantaiTech personnel and approved service or manufacturing partners when necessary for your request.
Retention and security
We retain business correspondence only as long as reasonably needed for the inquiry, contractual, legal, compliance and support purposes. We apply reasonable administrative and technical safeguards, but no internet transmission can be guaranteed completely secure.
Your choices
You may ask to access, correct or delete personal information, object to certain processing or withdraw consent where applicable. Contact support@tiantaitech.com. Legal retention obligations may limit some requests.
Aggregated website measurement
We use cookie-free first-party measurement to count page views and selected business-action clicks. It stores the page path, broad traffic-source category, page language, device category and date in aggregate form. It does not store IP addresses, full referrer URLs, advertising identifiers or a persistent visitor identifier.
Cookies and external services
Essential cookies may be used for security, language selection and website operation. Optional analytics or marketing technologies should be activated only in accordance with the Cookie Policy and applicable consent requirements.